Services

Strategy & Architectural Design

Tell us about your Business Problem or Opportunity that you want to address and our Strategy & Architectural team will engineer a design to make IT happen.

We start with an open and honest “white-board” session where we together outline the properties of the task(s) and its ultimate single goal (aka save or make money). This leads to an Architectural Strategy that our IT experts will help you evaluate. We do not shy away from an honest and frank scoping exercise where all options are open for collaborative debate.

Our Architecture team will than “brainstorm” possible scenarios for some solutions utilizing our re-useable assets base. From there we design and prototype in an Agile IT manner to make IT happen with clear object to work backwards from the desired end-state.

    

Design, Build & Test

We have 3 clearly sited objectives in this phase of our work;

  • Keep it simple
  • Re-use where possible
  • It’s always about the business use case’s “stupid”

The team will utilize the porotype architecture to determine fit-for-purpose, ease-of-use, and future-proofing. From there we work with you to outline a RAD build, test and approve in an iterative cycle in an Agile way.

Agile is that concept where you can continuously design, test and implement the smaller parts of the system and then move on to the next system. You design, build, test and seek feedback from customers early on and maximize the success.

Support & Maintenance outsourcing

Our pedigree is founded upon building and running software based solutions. We have delivered software over the last 30 years which remains in-service today. Billions of transactions are processed through software solutions maintained by our team of experts. Our IT support and maintenance services are always aimed at providing short or long term technical support for software products or services and include the following ones.

  • Assistance,Bug Fixing & patch release – 24×7 Troubleshooting and SLA driven ramification. We also facilitate our clients to keep their software products updated by frequent patch releases.
  • Product enhancements– Dedicated and specialist teams to support a proactive enhancement scheduled by time-bound or ad-hoc as the business needs necessitate.
  • Code Optimization– We have experts exceptionally well in programming skills who optimize the product code effortlessly to reduce the lines of codes or to standardized the same. Our code optimization solution largely helps to convert a non-scalable code to a scalable code.
  • Upgrades– We firmly believe that support for a software product should be continual and hence provide version upgrades so that our clients can have access to enhanced product features in a hassle-free manner.
  • Migration and Adaptation methodologies – We provide comprehensive analysis and application migration services to minimize complexities and costs. We help you Adapt seamlessly
  • Changes in UI/UX– The UI expectations are changing and our skilled designers’ helps in meeting the needs by doing the necessary changes in a time-bound manner

Our strong team of technicians, designers, developers and testing professionals hence are committed to offer effective support and maintenance services whether it is onshore or offshore.

Digital Transformation services

Digital transformation is the profound and accelerating transformation of business activities, processes, competencies and models to fully leverage the changes and opportunities of digital technologies and their impact across society in a strategic and prioritized way, with present and future shifts in mind. Our analysis shows the greatest impact of this trend will transition to all sectors and companies in critical business functional areas. Our Digital Transformation services team will help you map out The Solution for this fully integrated digital world as follow:

  • Review of the end-state gains i.e what needs to be digitized and what needs to be left as is
  • Align processes to core activities of the business
  • Catalog the different data sets that support the business processes
  • Assist you develop a data, process and systems architecture ready for implementation.