Catalogs have been at the center of ordering for years. Let us show you how you can extend the power and benefits of a Catalog throughout your OSS/BSS, including service fulfillment and assurance.
The management of an order from inception through to completion is critical in ensuring that the client is provided the service he ordered, in a timely fashion. ZCOM has designed and built industry leading order management software and can help you succeed in this complex venture.
The revenue management systems of today have evolved to be integral to the entire OSS/BSS. They are involved, in real-time, with every phone call made. ZCOM has the experience to help you assess your billing needs.
Your Customer Relationship Management (CRM) processes are critical to the acquisition, services and retention of your customer base. ZCOM can help deploy a solution that provides the right balance of functionality, configurability and cost.
The deployment of traditional ERP solutions can be daunting. Finding a solution that brings with it best practices, but provides you the opportunity to refine and adapt these processes, is critical. ZCOM is here to help you deploy a solution that provides the right balance of functionality, configurability and cost.
The proliferation of connected devices and the rapid evolution towards the Internet-of-Things (IoT) demands changes be made in the existing IT infrastructure of your business. Our IoT implementations services will guide you through this new connected paradigm.